Shipping policy

LFTD CO Shipping Policy

Last Updated: June 2026

At LFTD CO, we are committed to getting your order to you as quickly and efficiently as possible. Please read the following shipping information before placing your order.

Processing Times

All orders are processed within 1–3 business days after payment has been received and confirmed.

During new releases, promotions, public holidays, or peak periods, processing times may be slightly longer. If there are any significant delays, we will contact you via email.

Shipping Within Australia

We ship Australia-wide using trusted courier and postal services.

Estimated Delivery Times:

Queensland: 2–5 business days
Interstate Metro Areas: 3–7 business days
Regional & Remote Areas: 5–10 business days

Delivery timeframes are estimates only and may vary depending on the courier network and your location.

International Shipping

LFTD CO offers international shipping to selected countries.

Estimated Delivery Times:

New Zealand: 5–10 business days
International Destinations: 7–21 business days

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and order size.

Any free shipping promotions will be clearly advertised on our website and are subject to the stated terms and conditions.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to become visible.

Incorrect Shipping Information

Please call us on 0477 246 446 to make any changes.

It is the customer’s responsibility to ensure all shipping details are entered correctly at checkout.

LFTD CO is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.

Additional shipping charges may apply if an order must be re-shipped.

Lost, Stolen or Delayed Parcels

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your parcel is lost, significantly delayed, or appears to be missing, please contact us and we will assist in lodging an investigation with the carrier.

LFTD CO is not responsible for parcels marked as delivered by the carrier.

Click & Collect

Customers may choose Click & Collect at checkout when available.

You will receive an email notification once your order is ready for collection.

Please do not attend the store until you have received confirmation that your order is ready.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery and include: